Customer Relationship Representative

Acura Of Honolulu

Not specified
Customer service professional
Lead cr process management
Call sales customers for follow-up
Acura Of Honolulu is seeking a Customer Relationship Representative with a strong background in customer service and a passion for automotive retail. The role involves managing customer experience processes and training team members to enhance communication and satisfaction

Job Summary

  • We are part of the Lithia Motors family, the fourth largest auto dealership group in the country with over 180 stores.
  • Responsibilities include leading customer relationship process management, coaching team members, and following up with sales customers to ensure satisfaction.
  • The role offers an opportunity to work in a positive team environment focused on providing customers with an honest, simpler buying experience.

Matching Summary

Match Score: 75

Acura Of Honolulu is seeking a Customer Relationship Representative with a strong background in customer service and a passion for automotive retail. The role involves managing customer experience processes and training team members to enhance communication and satisfaction.

Skills & Requirements

Must-have

  • Customer service professional
  • Lead CR process management
  • Call sales customers for follow-up
  • Coach team on customer communication
  • Available on Saturday
  • Time management skills

Nice-to-have

  • Positive team environment
  • Administer Employee Satisfaction Survey
  • Maintain Performance Dashboard knowledge
  • Draft response letters to DOJ

Key Requirements

  • Excellent time management skills
  • Availability on Saturday

Work Rights

Not specified

Tailored Resume

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