Customer Service Executive

ALBA W&H SMART CITY PTE. LTD.

Singapore, Singapore
Hybrid (work-from-home with one day in-office per month)
Handle feedback via email calls whatsapp
Update crm software evreka
Work weekends and public holidays
ALBA W&H SMART CITY PTE. LTD. is seeking a Customer Service Executive to handle customer feedback and inquiries, with a focus on effective communication and issue resolution. The role requires a minimum of 1-2 years of relevant experience and proficiency in Microsoft Excel and Word, with a flexible work schedule that includes weekends and public holidays

Job Summary

  • The role involves handling feedback and enquiries from internal and external stakeholders through various communication channels.
  • Candidates must be willing to work on weekends and public holidays with a fixed Monday off schedule.
  • The position offers a hybrid work arrangement with a work-from-home basis requiring office reporting once per month.

Matching Summary

Match Score: 75

ALBA W&H SMART CITY PTE. LTD. is seeking a Customer Service Executive to handle customer feedback and inquiries, with a focus on effective communication and issue resolution. The role requires a minimum of 1-2 years of relevant experience and proficiency in Microsoft Excel and Word, with a flexible work schedule that includes weekends and public holidays.

Skills & Requirements

Must-have

  • Handle feedback via email calls WhatsApp
  • Update CRM software Evreka
  • Work weekends and public holidays
  • Proficient in Microsoft Excel Word

Nice-to-have

  • Well-organized detail-oriented traits
  • Manage multiple tasks effectively
  • 1-2 years administrative experience preferred

Key Requirements

  • Minimum GCE N or O Level qualification
  • 1-2 years relevant administrative or customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter