Guest Experience Lead- Contract | Walden Galleria

Lululemon

Buffalo, New York, United States
Base: $21.50 - $24.74ph; bonus: $2.00ph target; be...
**
1 year retail or customer experience
Ability to lead from the floor
Conducting technical product education
** Lululemon is seeking a Guest Experience Lead for their Walden Galleria location in Buffalo, New York. The role involves overseeing the in-store experience, providing product education, and leading the team to achieve sales targets while fostering a positive and inclusive environment. **

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service.
  • This role involves acting as the Supervisor on Duty to assess business needs, motivate the team to drive sales results, and maintain operational excellence.
  • Employees are eligible for competitive bonus programs, extended health benefits, paid time off, and extensive development course offerings.

Matching Summary

Match Score: 75

** Lululemon is seeking a Guest Experience Lead for their Walden Galleria location in Buffalo, New York. The role involves overseeing the in-store experience, providing product education, and leading the team to achieve sales targets while fostering a positive and inclusive environment. **

Salary

Base: $21.50 - $24.74/hour; Bonus: $2.00/hour target; Benefits: Extended health, dental, PTO, retirement matching, employee discount

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Ability to lead from the floor
  • Conducting technical product education
  • Reviewing daily business data metrics
  • Participating in hiring and onboarding

Nice-to-have

  • Experience in leading delegated assignments
  • Mentoring or assisting peers
  • Food safety certification for experiential stores
  • Creating inclusive and fun environment
  • High school diploma or equivalent

Key Requirements

  • Legally authorized to work in the United States
  • Reliable transportation methods
  • Availability for varied shifts including weekends and holidays
  • 1 year of retail leadership or mentoring experience

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter