Patient Services Representative Ii - Front Desk - Norwell, Ma

Phynetdermatology

Norwell, MA, United States
Base: $20 - $23 hourly; bonus/equity: not specifie...
On-site
High school diploma or equivalent
1-3 years customer service experience
Proficient in microsoft office suite
Phynetdermatology is seeking a Patient Services Representative II for its Norwell, MA location. This role involves managing patient registration, appointment scheduling, and triaging clinical calls to ensure high-quality patient care and operational efficiency

Job Summary

  • This role is critical in ensuring seamless patient registration, appointment scheduling, and the accurate triaging of clinical calls across multiple healthcare facilities.
  • The ideal candidate will act as the initial point of contact for patients, fostering a professional, welcoming, and courteous environment while managing registration processes with accuracy.
  • Candidates must be proficient in requesting and processing patient payments at the time of service while navigating multiple computer systems simultaneously.

Matching Summary

Match Score: 85

Phynetdermatology is seeking a Patient Services Representative II for its Norwell, MA location. This role involves managing patient registration, appointment scheduling, and triaging clinical calls to ensure high-quality patient care and operational efficiency.

Salary

Base: $20 - $23 hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • 1-3 years customer service experience
  • Proficient in Microsoft Office Suite

Nice-to-have

  • Experience in healthcare or call center settings
  • Ability to manage multiple computer systems
  • Detail-oriented and proactive attitude

Key Requirements

  • High school diploma or equivalent required
  • 1-3 years of customer service experience
  • Advanced proficiency in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

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