Technical Support Rep I

MII (Mii)

Chesterfield, MO, United States
Fully remote
Technical assistance for software applications
Experience in troubleshooting and call center support
Familiarity with mitek proprietary software
The role involves providing technical assistance to customers and internal users in support of complex Structural Engineering applications

Job Summary

  • The role involves providing technical assistance to customers and internal users in support of complex Structural Engineering applications.
  • You will research and resolve customer issues while maintaining records of communication and actions taken.
  • The position may require travel to customer sites for troubleshooting and training on software features.

Matching Summary

The role involves providing technical assistance to customers and internal users in support of complex Structural Engineering applications.

Skills & Requirements

Must-have

  • Technical assistance for software applications
  • Experience in troubleshooting and call center support
  • Familiarity with MiTek proprietary software

Nice-to-have

  • Strong communication and customer service skills
  • Ability to interact professionally
  • Experience with AutoCAD

Key Requirements

  • Bachelor's in Building and Construction Technology
  • 1-2 years of relevant experience
  • Ability to perform mathematical calculations

Work Rights

Not specified

Tailored Resume

Cover Letter