Order Coordination Manager

ESCO Group LLC

Johannesburg, South Africa
**
End-to-end order lifecycle management
Proactive communication to stakeholders
Root cause analysis for delays
** ESCO Group LLC is seeking an Order Coordination Manager to oversee the end-to-end lifecycle of customer orders in Johannesburg, South Africa. The role focuses on ensuring operational excellence, customer satisfaction, and effective communication with stakeholders. **

Job Summary

  • The Order Coordination Manager ensures smooth execution of customer orders from entry to delivery, managing exceptions and providing proactive communication to internal and external stakeholders.
  • This role is responsible for the end-to-end order lifecycle across the EMECA region, focusing on operational excellence and customer satisfaction.
  • Weir offers a competitive benefits package, focusing on health & wellbeing, opportunities to grow your career, and an inclusive environment where everyone can belong.

Matching Summary

Match Score: 75

** ESCO Group LLC is seeking an Order Coordination Manager to oversee the end-to-end lifecycle of customer orders in Johannesburg, South Africa. The role focuses on ensuring operational excellence, customer satisfaction, and effective communication with stakeholders. **

Skills & Requirements

Must-have

  • End-to-end order lifecycle management
  • Proactive communication to stakeholders
  • Root cause analysis for delays
  • Order fulfilment coordination
  • Issue resolution for customer orders
  • Coordination with ISC functions
  • Mitigation plans for injured orders

Nice-to-have

  • Drive continuous improvement
  • Leverage advanced analytics and digital tools
  • Foster an inclusive and diverse workplace
  • Focus on health and wellbeing

Key Requirements

  • Bachelors degree, relevant technical qualification or equivalent
  • Demonstrated ability to improve own area performance
  • Demonstrated ability to deliver change
  • Experience in order processing roles
  • Management and leadership experience

Work Rights

Not specified

Tailored Resume

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