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ESCO Group LLC is seeking an Order Coordination Manager to oversee the end-to-end lifecycle of customer orders in Johannesburg, South Africa. The role focuses on ensuring operational excellence, customer satisfaction, and effective communication with stakeholders.
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Job Summary
The Order Coordination Manager ensures smooth execution of customer orders from entry to delivery, managing exceptions and providing proactive communication to internal and external stakeholders.
This role is responsible for the end-to-end order lifecycle across the EMECA region, focusing on operational excellence and customer satisfaction.
Weir offers a competitive benefits package, focusing on health & wellbeing, opportunities to grow your career, and an inclusive environment where everyone can belong.
Matching Summary
Match Score: 75
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ESCO Group LLC is seeking an Order Coordination Manager to oversee the end-to-end lifecycle of customer orders in Johannesburg, South Africa. The role focuses on ensuring operational excellence, customer satisfaction, and effective communication with stakeholders.
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Skills & Requirements
Must-have
End-to-end order lifecycle management
Proactive communication to stakeholders
Root cause analysis for delays
Order fulfilment coordination
Issue resolution for customer orders
Coordination with ISC functions
Mitigation plans for injured orders
Nice-to-have
Drive continuous improvement
Leverage advanced analytics and digital tools
Foster an inclusive and diverse workplace
Focus on health and wellbeing
Key Requirements
Bachelors degree, relevant technical qualification or equivalent
Demonstrated ability to improve own area performance