Customer Service Representative

Team Global Express

Wellington, New Zealand
Competitive salary; not specified; not specified
Remote
Customer service excellence
Strong communication skills
Solutions oriented
Team Global Express is seeking a passionate Customer Service Representative to join their Wellington office. The role involves providing excellent customer service, maintaining relationships, and being proactive in communication, with a preference for candidates experienced in platforms like Genesys Purecloud or Salesforce. The position offers competitive salary and benefits, emphasizing a fun and inclusive work environment

Job Summary

  • Provide customer service excellence and develop and maintain strong internal & external customer relationships.
  • Get involved in process improvements and proactively inform and update customers.
  • The company offers upskilling, training, mentoring, and fun employee perks and discounts.

Matching Summary

Match Score: 85

Team Global Express is seeking a passionate Customer Service Representative to join their Wellington office. The role involves providing excellent customer service, maintaining relationships, and being proactive in communication, with a preference for candidates experienced in platforms like Genesys Purecloud or Salesforce. The position offers competitive salary and benefits, emphasizing a fun and inclusive work environment.

Salary

Competitive salary; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service excellence
  • Strong communication skills
  • Solutions oriented
  • Computer literacy
  • Data entry skills

Nice-to-have

  • Passionate about people
  • Positive attitude
  • Positive vibes
  • Involvement in process improvements

Key Requirements

  • One year experience in a similar role
  • Experience with Genesys Purecloud and / or Salesforce (preferred)
  • Legal entitlement to work in New Zealand

Work Rights

Must have legal entitlement to work in New Zealand

Tailored Resume

Cover Letter