Not specified; not specified; benefits support bal...
Hybrid (3 days onsite, 2 days remote)
Sales cloud experience required
Salesforce certified administrator
English proficiency mandatory
Salesforce is seeking a Customer Success Manager for their Core/Data Cloud division, focusing on ensuring high-value customers achieve a significant return on investment. The ideal candidate will be responsible for customer accountability, strategic advisory, and technical health monitoring, while also fostering relationships with key stakeholders
Job Summary
The Customer Success Manager serves as a trusted advisor ensuring high-value customers achieve significant return on investment with the Signature Success Plan.
This role requires proficiency in using AI agents to automate routine tasks such as meeting summaries and health monitoring while driving adoption of Sales Cloud features.
Candidates must possess strong consulting skills to facilitate discussions, handle objections, and influence C-level conversations within customer organizations.
Matching Summary
Match Score: 85
Salesforce is seeking a Customer Success Manager for their Core/Data Cloud division, focusing on ensuring high-value customers achieve a significant return on investment. The ideal candidate will be responsible for customer accountability, strategic advisory, and technical health monitoring, while also fostering relationships with key stakeholders.
Salary
Not specified; Not specified; Benefits support balance and AI acceleration
Skills & Requirements
Must-have
Sales Cloud experience required
Salesforce Certified Administrator
English proficiency mandatory
3-4 years industry expertise
In-office 3 days per week
Nice-to-have
AI literacy and prompt engineering
Consulting and C-level influence
Einstein Lead Scoring knowledge
Agentic era innovation mindset
Trailblazer cultural fit
Key Requirements
Salesforce Certified Administrator or within 90 days
Minimum 3-4 years relevant industry experience
Working knowledge of core Sales Cloud features
Understanding of sales processes like lead-to-cash