Regional Service Director - Uk&i

Howden

UK&I
Hybrid
It support service delivery
Strategic leadership
Relationship management
Howden is seeking a Regional Service Director for the UK&I, responsible for overseeing IT support services across multiple entities. The ideal candidate will possess extensive experience in technology leadership, strong stakeholder management skills, and a deep understanding of IT infrastructure and cyber security

Job Summary

  • The Service Director is a strategically important role responsible for the delivery of the IT support service within a region, serving users across multiple entities.
  • Build relationships in each business and entity served by Group, ensure a deep understanding of the nuances of each business and their requirements while striving for consistent service delivery.
  • Howden is a global insurance group with employee ownership at its heart, offering a culture that sets them apart and a commitment to providing reasonable accommodations.

Matching Summary

Match Score: 85

Howden is seeking a Regional Service Director for the UK&I, responsible for overseeing IT support services across multiple entities. The ideal candidate will possess extensive experience in technology leadership, strong stakeholder management skills, and a deep understanding of IT infrastructure and cyber security.

Skills & Requirements

Must-have

  • IT support service delivery
  • strategic leadership
  • relationship management
  • demand planning
  • decision making
  • enterprise architecture methodologies
  • cloud computing models

Nice-to-have

  • inclusive leader
  • continuous improvement mindset
  • progressive thinker
  • employee ownership culture
  • work life balance

Key Requirements

  • ITIL v4 certification required
  • 10+ years in technology roles
  • 5+ years in leadership
  • Proven track record in regulated industries
  • Strong stakeholder management and influence

Work Rights

Not specified

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