Bronson Healthcare Group is seeking a full-time Practice Support Assistant for their Ear, Nose, and Throat department in Kalamazoo, Michigan. The role involves administrative duties such as answering phones, scheduling appointments, and maintaining patient records, with an emphasis on excellent customer service and confidentiality
Job Summary
The Practice Support Assistant performs various duties including answering phones, greeting patients, scheduling, and preparing files at Bronson Ear Nose & Throat in Kalamazoo.
Employees must demonstrate competencies specific to the population served and maintain the highest level of confidentiality for sensitive medical information.
The role involves registering patients, verifying insurance, collecting payments, and utilizing practice management systems like MISYS or Tiger.
Matching Summary
Match Score: 85
Bronson Healthcare Group is seeking a full-time Practice Support Assistant for their Ear, Nose, and Throat department in Kalamazoo, Michigan. The role involves administrative duties such as answering phones, scheduling appointments, and maintaining patient records, with an emphasis on excellent customer service and confidentiality.
Skills & Requirements
Must-have
High school diploma or GED required
3-6 months related experience required
Proficient keyboarding and computer skills
Ability to maintain patient confidentiality
Excellent verbal communication skills
Basic math skills for co-payments
Nice-to-have
Previous medical insurance experience preferred
Experience with hospital-based programs like MISYS/Tiger
Strong organizational and prioritization abilities
Team-oriented mindset with positive attitude
Key Requirements
High school diploma or GED
3-6 months of related experience
Must have US work authorization (implied by location)