Trainee, Service Growth & Customer Satisfaction

Valmet

Lucca, Italy
6 months of pyid internship; not specified; compyn...
On-site
Understanding customer satisfaction
Improving service performance
Service operations
Valmet is seeking a Trainee in Service Growth & Customer Satisfaction to support initiatives aimed at improving customer satisfaction and service performance in Lucca, Italy. This position is ideal for recent graduates or master's students in engineering or business fields, and it offers a paid internship with opportunities for professional development in a collaborative, international environment

Job Summary

  • Support activities related to understanding and improving customer satisfaction and service performance.
  • Contribute to the development of a clear, measurable, and increasingly customer-oriented service approach, while building a solid understanding of service operations in a global industrial company.
  • This initiative provides exposure to a structured, international, and cross-functional environment, offering the opportunity to learn how service-related activities contribute to business performance and customer value.

Matching Summary

Match Score: 85

Valmet is seeking a Trainee in Service Growth & Customer Satisfaction to support initiatives aimed at improving customer satisfaction and service performance in Lucca, Italy. This position is ideal for recent graduates or master's students in engineering or business fields, and it offers a paid internship with opportunities for professional development in a collaborative, international environment.

Salary

6 months of paid internship; Not specified; company canteen available

Skills & Requirements

Must-have

  • understanding customer satisfaction
  • improving service performance
  • service operations
  • Microsoft 365 tools
  • Power BI
  • Power Apps

Nice-to-have

  • service design
  • data analysis
  • process improvement
  • cross-functional collaboration
  • customer experience
  • service business

Key Requirements

  • Master’s degree in engineering, Business Administration, Service Design, or Industrial Management
  • Strong analytical mindset
  • Interest in service processes and customer journey mapping
  • Basic experience in project work
  • Fluency in English and Italian

Work Rights

Not specified

Tailored Resume

Cover Letter