Patient Family Relations Representative

Mass General Brigham

Boston, MA, United States
$20.84 - $29.79phly; not specified; not specified
Fully remote
Excellent interpersonal service skills
Ability to handle confidential information
Strong organizational and multitasking skills
The Patient Family Relations Representative is responsible for being the first impression and 'front door' of the office

Job Summary

  • The Patient Family Relations Representative is responsible for being the first impression and 'front door' of the office.
  • This role requires responding to requests in a compassionate and supportive manner.
  • Mass General Brigham values high-performing teams that drive groundbreaking medical discoveries.

Matching Summary

The Patient Family Relations Representative is responsible for being the first impression and 'front door' of the office.

Salary

$20.84 - $29.79/Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Excellent interpersonal service skills
  • Ability to handle confidential information
  • Strong organizational and multitasking skills

Nice-to-have

  • Flexible thinker
  • Compassionate communication skills
  • Experience with data tracking

Key Requirements

  • 1 - 3 years of customer service experience
  • Bachelor’s degree preferred
  • Strong computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter