As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured workers life
Job Summary
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured workers life.
EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance.
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.
Matching Summary
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured workers life.
Skills & Requirements
Must-have
inbound and outbound calls
claim administration duties
assist worker and employer with claim process
manage telephone enquiries
recording and maintaining accurate records
Microsoft Office Suite
Nice-to-have
high level of empathy
passionate about great customer service
solution focused mindset
embrace change with confidence
multi-system environment
learning and growing within the business
Key Requirements
work-from-home flexibility considered from month three