Case Manager

EML

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Manage portfolio of workers compensation claims
Liaise with injured workers and employers
Provide empathetic customer service
EML is a leading business dedicated to helping people get their lives back through ongoing support during their return-to-work journey

Job Summary

  • EML is a leading business dedicated to helping people get their lives back through ongoing support during their return-to-work journey.
  • You will manage a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.
  • The role offers flexibility to work from home up to 3 days per week after month three, subject to performance and approval.

Matching Summary

EML is a leading business dedicated to helping people get their lives back through ongoing support during their return-to-work journey.

Salary

Not specified; Not specified; Generous employee benefits including health insurance, gym membership, and annual incentive scheme

Skills & Requirements

Must-have

  • manage portfolio of workers compensation claims
  • liaise with injured workers and employers
  • provide empathetic customer service
  • work within legislation and compliance guidelines

Nice-to-have

  • previous experience in medical or hospitality fields
  • ability to multitask and shift priorities
  • thrives in team environment
  • proactive and self-motivated attitude

Key Requirements

  • Previous experience in customer service fields
  • High attention to detail and organizational skills
  • Availability for face-to-face group interview on April 15th or 16th 2026

Work Rights

Not specified

Tailored Resume

Cover Letter