Technical Support Specialist I - Washu It

Washington University in St. Louis

University City, MO, United States
Base: $23.37 - $36.19 / hourly; bonus/equity: not ...
Desktop computer systems support
Enterprise office technologies
Tier 1 high volume call center
Provides daily support for the computing desktop, including operating system, software installation and maintenance and hardware

Job Summary

  • Provides daily support for the computing desktop, including operating system, software installation and maintenance and hardware.
  • Acts as the front-facing support liaison for all desktop-related support issues.
  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Matching Summary

Provides daily support for the computing desktop, including operating system, software installation and maintenance and hardware.

Salary

Base: $23.37 - $36.19 / Hourly; Bonus/Equity: Not specified; Benefits: Competitive health insurance, 403(b) retirement plan, tuition benefits

Skills & Requirements

Must-have

  • Desktop computer systems support
  • Enterprise office technologies
  • Tier 1 high volume call center
  • Operating system, software, hardware support
  • Respond to assigned tickets
  • Front-facing support liaison

Nice-to-have

  • Highly motivated individuals
  • Consistent with core mission
  • Ability to work on call
  • Ability to travel

Key Requirements

  • High school diploma or equivalent
  • 2 Years Desktop Support Experience
  • Associate degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter