Digital Workplace Technology Specialist

Group 1001

Waltham, Massachusetts, United States
Not specified; not specified; comprehensive health...
Hybrid
Windows and macos operating systems support
Microsoft office 365 application troubleshooting
Executive level end-user support
Group 1001 is seeking a Digital Workplace Technology Specialist to provide high-level technical support to executives and manage technology-related projects. The role requires a strong technical background, excellent communication skills, and the ability to solve complex issues efficiently within a hybrid work environment

Job Summary

  • This role serves as the primary face of IT, delivering exceptional personalized technical support to C-suite executives and senior leadership.
  • The position requires extensive experience in troubleshooting Windows, MacOS, and Microsoft Office 365 applications across various locations including offices and residences.
  • Employees are eligible for comprehensive health, dental, vision insurance, life insurance, disability coverage, and a 401K plan with company matching.

Matching Summary

Match Score: 85

Group 1001 is seeking a Digital Workplace Technology Specialist to provide high-level technical support to executives and manage technology-related projects. The role requires a strong technical background, excellent communication skills, and the ability to solve complex issues efficiently within a hybrid work environment.

Salary

Not specified; Not specified; Comprehensive health, dental, vision, life, disability, and 401K with match

Skills & Requirements

Must-have

  • Windows and MacOS operating systems support
  • Microsoft Office 365 application troubleshooting
  • Executive level end-user support
  • Audio Visual equipment setup and maintenance
  • Mobile device management (MDM) expertise

Nice-to-have

  • Experience with JAMF or Intune platforms
  • Familiarity with Azure DevOps and CI/CD pipelines
  • Strong communication skills for non-technical users
  • Ability to travel to residential and client sites
  • Knowledge of Terraform and infrastructure as code

Key Requirements

  • Bachelor's Degree in Computer Science or related field preferred
  • 10 years of experience in technical or desktop support roles
  • CompTIA A+, Microsoft Modern Desktop Administrator, or Apple ACSP certification advantageous

Work Rights

Not specified

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