A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions
Job Summary
A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions.
Focusing on non-standard tendering cases, the CSE Engineer, Solution is part of the KONE early engagement team and ensures that KONE offerings and specifications are included in the customer’s building specifications.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
Matching Summary
A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions.
Skills & Requirements
Must-have
technical expertise to sales team
understand customer needs
transform needs into KONE solutions
non-standard tendering cases
define specifications, costs, lead times
deep understanding of new KONE solutions
holistic understanding of customer segments
consider product and planning aspects
Nice-to-have
innovative and collaborative working culture
employee engagement is a key focus
sustainability is an integral part
ethical business practices
trust and respect each other
good performance is recognized
achieve career and personal goals
healthy and balanced life
Key Requirements
Bachelor’s degree in Engineering or relevant field
several years’ experience in elevator business
Minimum 5 years relevant engineering experience
Excellent skills in understanding customer needs
Understanding of new construction and modernization