Field Service Engineer

Standard BioTools

Not specified (potentially hybrid or onsite based on travel requirements)
Bachelor's degree in science or engineering
3+ years industry experience with analytical instruments
Troubleshoot instrument hardware and software
Standard BioTools is seeking a Field Service Engineer to support customers with technical and service-related issues in their Proteomics business. The role requires strong troubleshooting skills and a commitment to customer satisfaction, with a significant amount of travel required

Job Summary

  • The Field Service Engineer supports customers on technical and service-related issues across Standard BioTools portfolio of products in the Proteomics business.
  • This role requires performing installation, maintenance, and repair services on Proteomic systems located at customer sites, often under challenging conditions.
  • Team players are essential as the role has a great degree of overlap with various interdisciplinary groups within the organization.

Matching Summary

Match Score: 85

Standard BioTools is seeking a Field Service Engineer to support customers with technical and service-related issues in their Proteomics business. The role requires strong troubleshooting skills and a commitment to customer satisfaction, with a significant amount of travel required.

Skills & Requirements

Must-have

  • Bachelor's degree in Science or Engineering
  • 3+ years industry experience with analytical instruments
  • Troubleshoot instrument hardware and software
  • Substantial knowledge of optical, electrical, mechanical sub-systems
  • Expertise in root cause analysis methodologies
  • Business-level proficiency in English
  • Up to 60% travel required

Nice-to-have

  • Prior work with Life Science instrumentation
  • Experience with Mass Spectrometers
  • Salesforce.com / ServiceMax familiarity
  • Strong interpersonal skills and solid judgment
  • Collaborative team player mindset
  • Agile ability to adapt to changing requirements

Key Requirements

  • Bachelors degree (BS) in Science or Engineering discipline
  • 3+ years of industry experience in service/support of analytical instruments
  • Prior work with Life Science instrumentation preferred
  • Salesforce.com / ServiceMax familiarity a plus
  • Strong communication skills with business-level English proficiency

Work Rights

Not specified

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