JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients in real estate
Job Summary
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients in real estate.
The Resident Service Agent role involves providing a warm welcome, coordinating day-to-day operations, and ensuring high quality service delivery to residents.
The position requires maintaining building safety and cleanliness, supporting residents with queries and moves, and fostering strong relationships with clients and contractors.
Matching Summary
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients in real estate.
Skills & Requirements
Must-have
Customer service delivery
Building maintenance coordination
Health and Safety compliance
Resident engagement and support
Daily building inspections
Microsoft Word, Excel and Outlook proficiency
Nice-to-have
Pro-active and initiative-taking
Excellent communication skills
Team player with ownership mindset
Professional presentation and confident nature
Problem-solving and prioritisation skills
Key Requirements
Good level of education
Strong written and verbal communication skills
Understanding of Health and Safety principles
Experience with building maintenance and fire safety