Customer Renewal Conversion Specialist

SolarWinds

Austin, Texas, United States
On-site
Guiding customers through renewal sales cycle
Negotiating pricing and closing complex transactions
Managing salesforce pipeline records
The role involves guiding existing customers through the conversion renewal sales cycle from initial contact to closing complex transactions

Job Summary

  • The role involves guiding existing customers through the conversion renewal sales cycle from initial contact to closing complex transactions.
  • Candidates must effectively communicate the SolarWinds value proposition, suggest suitable growth solutions, and negotiate pricing.
  • The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic.

Matching Summary

The role involves guiding existing customers through the conversion renewal sales cycle from initial contact to closing complex transactions.

Skills & Requirements

Must-have

  • Guiding customers through renewal sales cycle
  • Negotiating pricing and closing complex transactions
  • Managing Salesforce pipeline records
  • High volume call and email communication

Nice-to-have

  • Passion for sales and customer experience
  • Analytical and problem-solving mindset
  • Knowledge of subscription and SaaS models
  • Experience with NetSuite or Salesforce

Key Requirements

  • Previous sales experience required
  • Excellent oral and written communication skills
  • Ability to multi-task in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter