Assoc Tech Svc Desk

Unisys UK

Santiago De Compostel, Spain
Fully remote
First line user support
Troubleshooting hardware and software
Ticket management
The role involves performing routine support duties with guidance

Job Summary

  • The role involves performing routine support duties with guidance.
  • You will assist users in restoring functionality and troubleshooting issues.
  • The position requires managing tickets to closure and ensuring user satisfaction.

Matching Summary

The role involves performing routine support duties with guidance.

Skills & Requirements

Must-have

  • first line user support
  • troubleshooting hardware and software
  • ticket management

Nice-to-have

  • contributing to knowledge base
  • assisting with special projects

Key Requirements

  • High School diploma or GED
  • less than 1 year experience

Work Rights

Not specified

Tailored Resume

Cover Letter