Social Media Community Specialist

Otis

Remote City, CT, USA
$85,000-$105,000 py
Fully remote
Social media platforms
Community management
Social media content drafting
Otis is seeking a Social Media Community Specialist to manage community engagement and content creation across various social media platforms. The role requires a creative individual with at least one to two years of social media experience, strong writing skills, and an ability to adapt to the fast-paced nature of social media

Job Summary

  • This colleague is responsible for social media community management, which includes engaging with a variety of external and internal stakeholders to successfully respond to and engage with our social audience.
  • By collaborating with customer advocates and OTISLINE professionals, this colleague uses established processes and best practices to respond to incoming messaging, which can include responding to complaints and issues, engaging with influencers and enthusiasts and others.
  • The ideal candidate has a minimum of one or two years of social media experience.

Matching Summary

Match Score: 85

Otis is seeking a Social Media Community Specialist to manage community engagement and content creation across various social media platforms. The role requires a creative individual with at least one to two years of social media experience, strong writing skills, and an ability to adapt to the fast-paced nature of social media.

Salary

$85,000-$105,000

Skills & Requirements

Must-have

  • social media platforms
  • community management
  • social media content drafting
  • monitoring social media platforms
  • responding to comments and messages
  • social media reporting metrics

Nice-to-have

  • humanizing Otis brand
  • collaborating with internal stakeholders
  • employee social media advocacy
  • trend research and application
  • maintaining calm under pressure

Key Requirements

  • 1-2 years social media experience
  • Bachelor’s degree in marketing/communications or related field preferred
  • digitally savvy
  • understanding of 24/7 social media nature
  • strong writing skills

Work Rights

Not specified

Tailored Resume

Cover Letter