Customer Services Specialist

Curtiss-Wright

Management of customer deliverables
Entry of complex purchase orders
Coordination with planning and finance teams
The primary focus of this role is managing customer deliverables and providing timely status from receipt to shipment

Job Summary

  • The primary focus of this role is managing customer deliverables and providing timely status from receipt to shipment.
  • Candidates will serve as the first line of support, acting as the primary liaison between customers and internal departments.
  • The position requires coordinating customer approvals for COTS products and partnering with Program Management to ensure customer satisfaction.

Matching Summary

The primary focus of this role is managing customer deliverables and providing timely status from receipt to shipment.

Skills & Requirements

Must-have

  • Management of customer deliverables
  • Entry of complex purchase orders
  • Coordination with Planning and Finance Teams
  • Tracking internal Contract Reviews
  • First line support interfacing with customers

Nice-to-have

  • Negotiating skills for win-win outcomes
  • Adaptable in fast-paced dynamic environment
  • Superior communication and decision making
  • Willing to go above and beyond
  • Experience with MS SharePoint

Key Requirements

  • Bachelor's Degree or equivalent
  • Understanding of ITAR processes and export policies
  • Experience in Order Management or customer service
  • Strong computer skills including MS Office and MRP/CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter