Customer Service Agent With German

Capita

Opole, Poland
Competitive salary; performance bonus up to 5,000 ...
Hybrid
German language proficiency c1 level minimum
Hybrid work model availability
Shift work flexibility monday to sunday
The role involves supporting customers through inbound calls and messages while analyzing and solving their queries

Job Summary

  • The role involves supporting customers through inbound calls and messages while analyzing and solving their queries.
  • Employees receive a competitive salary with an unlimited performance bonus potentially reaching 5000 PLN monthly.
  • The position offers a hybrid work model requiring three days in the office after training and two days from home.

Matching Summary

The role involves supporting customers through inbound calls and messages while analyzing and solving their queries.

Salary

Competitive salary; Performance bonus up to 5000 PLN monthly; Benefits include LuxMed healthcare and Multisport

Skills & Requirements

Must-have

  • German language proficiency C1 level minimum
  • Hybrid work model availability
  • Shift work flexibility Monday to Sunday
  • MS Office package knowledge
  • Phone and email inquiry handling

Nice-to-have

  • Customer oriented attitude
  • Excellent organizational skills
  • Positive atmosphere preference
  • Willingness to learn new systems

Key Requirements

  • German language at minimum C1 level
  • Willingness to work shifts Monday-Sunday
  • Good knowledge of MS Office package

Work Rights

Not specified

Tailored Resume

Cover Letter