Desk Manager - Anantara Grand Hotel Krasnapolsky Amsterdam

Minor Hotels Australasia

Amsterdam, Netherlands
Competitive salary based on horeca cla scale 6; en...
On-site
Supervising front office team during shift
Performing standard check-in and check-out duties
Ensuring lqa standards compliance
Anantara Grand Hotel Krasnapolsky Amsterdam is seeking a Desk Manager who will lead the Front Office team and ensure exceptional guest service in a luxury hotel environment. The ideal candidate should possess leadership skills, a guest-first attitude, and experience in hotel reception. The position offers competitive benefits, including a salary based on experience, bonuses, and various perks

Job Summary

  • The Desk Manager will lead the Front Office team during their shift, ensuring seamless operations and exceptional guest service.
  • Candidates must be able to handle administrative and financial tasks while performing all standard Front Office duties in line with LQA standards.
  • Employees receive an end-of-year bonus equal to at least 75% of a gross monthly salary along with global team member rates.

Matching Summary

Match Score: 85

Anantara Grand Hotel Krasnapolsky Amsterdam is seeking a Desk Manager who will lead the Front Office team and ensure exceptional guest service in a luxury hotel environment. The ideal candidate should possess leadership skills, a guest-first attitude, and experience in hotel reception. The position offers competitive benefits, including a salary based on experience, bonuses, and various perks.

Salary

Competitive salary based on Horeca CLA scale 6; End-of-year bonus equal to at least 75% of gross monthly salary; Benefits include global rates and F&B savings

Skills & Requirements

Must-have

  • Supervising Front Office team during shift
  • Performing standard check-in and check-out duties
  • Ensuring LQA standards compliance

Nice-to-have

  • Spontaneous, flexible and detail-oriented mindset
  • Strong administrative skills
  • Ability to energize a team

Key Requirements

  • Experience as a receptionist
  • Previous experience as Desk Manager or Shift Leader
  • Excellent communication skills in English

Work Rights

Not specified

Tailored Resume

Cover Letter