Patient Experience Coordinator | University Hospital

The Ohio State University

Columbus, OH, US
Not specified; not specified; comprehensive employ...
Bachelor's degree in related field
Two years patient experience or healthcare customer service
Conflict resolution and mediation skills
The Patient Experience Coordinator develops and coordinates programs to promote a positive patient experience throughout the care continuum

Job Summary

  • The Patient Experience Coordinator develops and coordinates programs to promote a positive patient experience throughout the care continuum.
  • This role is responsible for spearheading complaint resolution, providing training to staff, and utilizing data analysis to improve service levels.
  • The position offers comprehensive benefits including retirement plans, health insurance starting day one, and paid parental leave.

Matching Summary

The Patient Experience Coordinator develops and coordinates programs to promote a positive patient experience throughout the care continuum.

Salary

Not specified; Not specified; Comprehensive employee benefits included

Skills & Requirements

Must-have

  • Bachelor's degree in related field
  • Two years patient experience or healthcare customer service
  • Conflict resolution and mediation skills

Nice-to-have

  • Excellent verbal and written communication skills
  • Strong program planning abilities
  • Ability to analyze and interpret data

Key Requirements

  • Bachelor's Degree required
  • 2 years previous experience in patient experience
  • Experience in healthcare customer service

Work Rights

Not specified

Tailored Resume

Cover Letter