Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value
Job Summary
Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Manage each repair throughout the process, ensuring quality standards by performing in-process QC and keeping customers fully informed.
We offer best in class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, disability, life insurance, 401(k), ESPP, and more.
Matching Summary
Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Skills & Requirements
Must-have
Customer education on repair process
Insurance procedures and customer rights
Vehicle repair process management
In-process quality control
Customer communication and updates
Nice-to-have
Earning customers for life
Adaptable to fast-paced environments
Teamwork and collaboration
Key Requirements
High school graduate or equivalent
18 years or older
Knowledge of dealing with Insurance partners
Knowledge of estimating systems
Ability to pull and review Alldata and Honda net procedures