Engineer / Senior Engineer - Service

KONE Belgique & Luxembourg

Coimbatore, India
Customer relationship management
Equipment safety and performance
Service contract requirements
Accountable for customer satisfaction through quality of service and precise communication, equipment safety and performance, and selling service repairs

Job Summary

  • Accountable for customer satisfaction through quality of service and precise communication, equipment safety and performance, and selling service repairs.
  • Responsible for the end-users, sites, and technicians safety, and the delivery of service according to contract requirements, time limits, and quality standards.
  • Focused on creating an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral.

Matching Summary

Accountable for customer satisfaction through quality of service and precise communication, equipment safety and performance, and selling service repairs.

Skills & Requirements

Must-have

  • Customer relationship management
  • Equipment safety and performance
  • Service contract requirements
  • Field operations cost control
  • Technician safety and motivation
  • Planned maintenance scheduling

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement and participation
  • Sustainability and ethical practices
  • Trust and respect among co-workers

Key Requirements

  • Engineer / Senior Engineer
  • Service repairs sales
  • Technician hiring and selection

Work Rights

Not specified

Tailored Resume

Cover Letter