Customer Service Lead

Leominster Animal Hospital

Leominster, Unknown, Unknown
**
Leading client service teams
Exceptional client experience
Compassionate, high-quality care
** Leominster Animal Hospital is seeking a Customer Service Lead to supervise their front desk team, ensuring exceptional client service while fostering a positive work environment. The ideal candidate should have leadership experience, strong communication skills, and a passion for both people and animals. This full-time role offers competitive pay, benefits, and opportunities for professional growth. **

Job Summary

  • As the leader of our client service group, you will set the tone for compassionate, high-quality care by ensuring our clients and their pets feel valued from the moment they walk through our doors.
  • Oversee, coach, and support the CSR team to ensure excellent client service and teamwork.
  • You’ll join a close-knit team that values humor, hard work, and heart.

Matching Summary

Match Score: 75

** Leominster Animal Hospital is seeking a Customer Service Lead to supervise their front desk team, ensuring exceptional client service while fostering a positive work environment. The ideal candidate should have leadership experience, strong communication skills, and a passion for both people and animals. This full-time role offers competitive pay, benefits, and opportunities for professional growth. **

Skills & Requirements

Must-have

  • leading client service teams
  • exceptional client experience
  • compassionate, high-quality care
  • fast-paced environment

Nice-to-have

  • natural leader
  • team player
  • humor, hard work, and heart

Key Requirements

  • Previous customer service experience
  • Supervisory or leadership roles
  • Veterinary/medical experience is a plus

Work Rights

Not specified

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