Sr. Operations Production Coordinator - Balancer Ii (essential Onsite)

Capital One

Richmond, VA, United States
Base: $49,774; bonus/equity: not specified; benefi...
Onsite
Daily check processing accuracy
Onsite attendance required
Evening shift schedule
The role ensures day-to-day check processing is completed accurately while meeting defined deadlines and service levels

Job Summary

  • The role ensures day-to-day check processing is completed accurately while meeting defined deadlines and service levels.
  • Employees are responsible for processing items within targets to ensure customers receive prompt access to their funds.
  • Capital One offers a comprehensive set of health, financial, and other benefits supporting total well-being.

Matching Summary

The role ensures day-to-day check processing is completed accurately while meeting defined deadlines and service levels.

Salary

Base: $49,774; Bonus/Equity: Not specified; Benefits: Comprehensive health, financial, and wellness support

Skills & Requirements

Must-have

  • Daily check processing accuracy
  • Onsite attendance required
  • Evening shift schedule
  • Error identification and correction
  • Regulatory requirement compliance

Nice-to-have

  • Training new associates
  • Independent decision making
  • Proactive issue escalation
  • Customer experience focus
  • Auditing and reviewing work

Key Requirements

  • High School Diploma or GED
  • 3 years customer service experience
  • 1 year banking industry experience
  • 1 year Google Suite or Microsoft Office experience
  • Must be eligible to work in the US without sponsorship

Work Rights

Not specified

Tailored Resume

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