Director, Global Customer Insights

BD

Franklin Lakes, New Jersey, USA
$174,800.00 - $314,700.00 usd annual; bonus/equity...
Fully remote
Global insights agenda
Launch excellence focus
Customer-centric mindset
The Director, Global Customer Insights is accountable for leading the development and evolution of enterprise-wide Insights and data‑driven decision‑making across BD

Job Summary

  • The Director, Global Customer Insights is accountable for leading the development and evolution of enterprise-wide Insights and data‑driven decision‑making across BD.
  • A key focus of the role is enabling Launch Excellence for priority programs across the organization.
  • BD offers a competitive compensation package along with benefits including Annual Bonus Potential, Discretionary LTI Bonus Potential, and comprehensive Health and Well-being Benefits.

Matching Summary

The Director, Global Customer Insights is accountable for leading the development and evolution of enterprise-wide Insights and data‑driven decision‑making across BD.

Salary

$174,800.00 - $314,700.00 USD Annual; Bonus/Equity: Annual Bonus Potential; Discretionary LTI Bonus Potential; Benefits: Health and Well-being Benefits, Retirement and Financial Well-being, Life Balance Programs

Skills & Requirements

Must-have

  • Global Insights agenda
  • Launch Excellence focus
  • Customer-centric mindset
  • Data Synthesis & Storytelling
  • Human-centered design frameworks

Nice-to-have

  • Elevate external orientation
  • Champion customer centricity
  • Thought leader for Insights

Key Requirements

  • 15+ years of strategic Insights and analytics experience
  • 5+ years in Innovation and Launch/Marketing excellence
  • Bachelor's degree required; MBA strongly preferred
  • Experience with primary and secondary market research
  • Experience with analytic methods

Work Rights

Not specified

Tailored Resume

Cover Letter