Retail Customer Service Officer

Australia Post

Norwood, Australia
Base: $28.58ph increases to $30.55ph after 3 month...
On-site
Customer sales and service transactions
High value transaction management
Identity services processing
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • Our relief team members will be allocated shifts at multiple Post Offices within a geographical location, with availability for both morning and afternoon shifts across our operational hours of Monday - Friday.
  • We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

Matching Summary

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Salary

Base: $28.58/Hour increases to $30.55/Hour after 3 months; Superannuation: 12%; Benefits: Post Perks

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • High value transaction management
  • Identity services processing
  • Assisting with mail lodgements
  • Lifting up to 16kgs of mail
  • Standing for shift duration

Nice-to-have

  • Friendly and enthusiastic demeanor
  • Teamwork and collaboration
  • Customer-centric approach
  • Building rewarding relationships

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Availability for morning and afternoon shifts
  • Ability to work at multiple locations

Work Rights

Not specified

Tailored Resume

Cover Letter