Assistant Manager - Pre-authorisation And Minor Claims

Prudential

Not specified (assumed to be hybrid or flexible based on company culture).
Medical expertise
Policy expertise
Delegated authority decision making
Prudential is seeking an Assistant Manager for Pre-authorisation and Minor Claims, who will act as a senior technical expert in managing complex claims while ensuring high-quality service to customers and internal stakeholders. The role emphasizes diversity and inclusion within the workplace and offers opportunities for professional growth

Job Summary

  • The role acts as a senior technical expert responsible for making approved decisions on complex, high-risk claims within delegated authority.
  • The position involves handling customer and agent enquiries, resolving issues, and regularly updating Standard Operating Procedures (SOPs).
  • Prudential offers a culture celebrating diversity and inclusion where employees are supported to connect, grow, and succeed in their careers.

Matching Summary

Match Score: 85

Prudential is seeking an Assistant Manager for Pre-authorisation and Minor Claims, who will act as a senior technical expert in managing complex claims while ensuring high-quality service to customers and internal stakeholders. The role emphasizes diversity and inclusion within the workplace and offers opportunities for professional growth.

Skills & Requirements

Must-have

  • Medical expertise
  • Policy expertise
  • Delegated authority decision making
  • Complex claims handling
  • Pre-authorization processing

Nice-to-have

  • Customer service skills
  • Team collaboration
  • SOP development experience
  • Risk identification abilities
  • Training delivery capability

Key Requirements

  • Medical expertise required
  • Policy expertise required
  • Experience with high-risk claims
  • Ability to handle escalations

Work Rights

Not specified

Tailored Resume

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