Director, Product Management (itsm)

Automation Anywhere

San Jose, CA, USA
Base: $230,000 – $260,000 a year; bonus/equity: el...
On-site
Agentic itsm and itops product strategy
Ai-powered agentic solutions
Enterprise saas, itsm, aiops domain expertise
Own the end-to-end product strategy and lifecycle for Agentic ITSM and ITOps products, from vision and roadmap through execution, launch, scale, and optimization

Job Summary

  • Own the end-to-end product strategy and lifecycle for Agentic ITSM and ITOps products, from vision and roadmap through execution, launch, scale, and optimization.
  • Partner closely with engineering, AI/ML, UX, and architecture teams to deliver robust, scalable, and secure agentic solutions in an agile development environment.
  • Collaborate with sales, marketing, customer success, and enablement teams to ensure strong go-to-market execution, positioning, and adoption.

Matching Summary

Own the end-to-end product strategy and lifecycle for Agentic ITSM and ITOps products, from vision and roadmap through execution, launch, scale, and optimization.

Salary

Base: $230,000 – $260,000 a year; Bonus/Equity: eligible for discretionary bonus, equity; Benefits: full range of medical and other benefits

Skills & Requirements

Must-have

  • Agentic ITSM and ITOps product strategy
  • AI-powered agentic solutions
  • Enterprise SaaS, ITSM, AIOps domain expertise
  • AI Agents, Generative AI, RAG experience
  • Customer engagement and feedback incorporation

Nice-to-have

  • Transforming IT Help Desk and Service Management
  • Driving measurable customer outcomes
  • Pioneering technology for the future of work

Key Requirements

  • 10+ years in Enterprise SaaS, ITSM, AIOps
  • 5+ years product management leadership
  • Bachelor's degree in Engineering, Computer Science, or related
  • Hands-on AI Agents, Generative AI, RAG experience

Work Rights

Not specified

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