Senior Ccaas Solution Architect

Unisys UK

Milton Keynes, United Kingdom
Strong understanding of ccaas platforms
Experience with system integration concepts
Knowledge of database technologies
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations

Job Summary

  • Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations.
  • The role involves designing and implementing cloud-based contact center solutions that enhance customer engagement.
  • Candidates should have a proven track record in the CCaaS space as an architect.

Matching Summary

Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations.

Skills & Requirements

Must-have

  • Strong understanding of CCaaS platforms
  • Experience with system integration concepts
  • Knowledge of database technologies

Nice-to-have

  • Experience with AI-enabled features
  • Omnichannel routing knowledge
  • Leadership and mentoring skills

Key Requirements

  • BA/BS degree and 8+ years’ relevant experience
  • Proven track record in CCaaS space

Work Rights

Not specified

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