Lead Csr/teller - Full Time - Palatine Branch

Fifth Third Bank

Palatine, IL, United States
Base: 43,680.00 - 67,700.00 usd annual; bonus/equi...
Excellent customer care
Daily transactions
Problem resolution
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies

Job Summary

  • Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.
  • Perform daily office responsibilities, working with the PB, FSR, or FCM, to maintain the efficient operation of the office.
  • Fifth Third Bank offers comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

Matching Summary

Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.

Salary

Base: 43,680.00 - 67,700.00 USD Annual; Bonus/Equity: Not specified; Benefits: comprehensive benefits

Skills & Requirements

Must-have

  • excellent customer care
  • daily transactions
  • problem resolution
  • cash withdrawal and check signing approvals
  • dual key process

Nice-to-have

  • developed rapport with customer base
  • can-do attitude
  • willingness to help
  • ethical behavior at all times

Key Requirements

  • minimum of 3 years of CSR experience
  • High school diploma/GED
  • advanced math functions
  • ability to take initiative
  • sound judgment in decision-making
  • ability to establish self as a leader

Work Rights

Not specified

Tailored Resume

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