Bilingual (spanish) Contact Center Specialty Service Representative - Mortgage

M&T Bank

Bridgeport, CT, United States
Base: $22.79 - $37.99 hourly (usd); bonus/equity: ...
Fully remote
Bilingual in spanish
Strong communication skills
Customer service experience
The role involves providing outstanding service experiences for customers

Job Summary

  • The role involves providing outstanding service experiences for customers.
  • You will address customer needs and suggest appropriate Bank products.
  • This position offers a structured training program and opportunities for remote work after six months.

Matching Summary

The role involves providing outstanding service experiences for customers.

Salary

Base: $22.79 - $37.99 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual in Spanish
  • Strong communication skills
  • Customer service experience

Nice-to-have

  • Experience in fast-paced environment
  • Mentoring new hires
  • Knowledge of Bank products

Key Requirements

  • High school diploma or GED
  • Minimum of 2 years' customer service experience
  • Basic familiarity with personal computers

Work Rights

Not specified

Tailored Resume

Cover Letter