Client Trainer - Tax

Wolters Kluwer

Multiple Locations
Base: $57,400.00 - $98,350.00 usd; bonus/equity: e...
Onsite
Tax professional experience
Public speaking and training
Customer service skills
As a Client Trainer, you will play an active role in customer onboarding by delivering high‑quality training and consulting sessions to ensure effective product adoption for our Tax and Accounting CCH Axcess suite

Job Summary

  • As a Client Trainer, you will play an active role in customer onboarding by delivering high‑quality training and consulting sessions to ensure effective product adoption for our Tax and Accounting CCH Axcess suite.
  • Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.
  • The interview process emphasizes authenticity and requires candidates to participate without AI assistance, including in-person interviews and removal of virtual backgrounds.

Matching Summary

As a Client Trainer, you will play an active role in customer onboarding by delivering high‑quality training and consulting sessions to ensure effective product adoption for our Tax and Accounting CCH Axcess suite.

Salary

Base: $57,400.00 - $98,350.00 USD; Bonus/Equity: Eligible for Bonus; Benefits: Medical, Dental, Vision, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance, Paid Leave

Skills & Requirements

Must-have

  • Tax professional experience
  • Public speaking and training
  • Customer service skills
  • CCH Axcess Tax product knowledge
  • Training material development
  • Technical issue troubleshooting
  • Up to 30% domestic travel

Nice-to-have

  • Familiarity with CCH Axcess modules
  • Analytical thinking
  • Continuous improvement mindset
  • Empathetic communication
  • Project support experience
  • Technology utilization skills

Key Requirements

  • Bachelor's Degree required
  • CPA or CPA candidate preferred
  • 2+ years tax professional experience
  • Experience with CCH Axcess Tax
  • Strong understanding of federal tax laws
  • Excellent verbal and written communication

Work Rights

Not specified

Tailored Resume

Cover Letter