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Santander Consumer Bank is seeking a Manager for Claims & Fraud Operations to lead investigative teams in combating fraud while ensuring compliance with regulatory standards. The ideal candidate should possess extensive banking experience, strong leadership skills, and a deep understanding of fraud prevention measures.
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Job Summary
The Manager, Claims & Fraud Operations is responsible for leading and overseeing investigative teams responsible for identifying, mitigating, and preventing fraud-related losses while ensuring full compliance with regulatory, risk, and service level standards.
This role provides strategic direction, operational oversight, and subject matter leadership across fraud investigations, SAR referral governance, regulatory adherence, and loss recovery efforts.
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization.
Matching Summary
Match Score: 75
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Santander Consumer Bank is seeking a Manager for Claims & Fraud Operations to lead investigative teams in combating fraud while ensuring compliance with regulatory standards. The ideal candidate should possess extensive banking experience, strong leadership skills, and a deep understanding of fraud prevention measures.
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Salary
Base: $82,500.00 USD - $142,500.00 USD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Lead fraud investigative teams
Ensure regulatory compliance
Develop fraud prevention controls
Partner with law enforcement
Manage high-volume investigations
Nice-to-have
Drive high-performance culture
Strengthen fraud detection capabilities
Continuous improvement initiatives
Key Requirements
Bachelor's Degree or equivalent work experience
5+ Years Banking experience
Prior leadership or supervisory experience preferred
Strong working knowledge of BSA requirements
Experience managing high-volume investigative teams