Operations Manager

EōS Fitness

Whittier, CA, US
Base: $75,000 - $75,010 usd; bonus/equity: not spe...
On-site
2-3 years operations management experience
3-4 years customer service experience
Staff hiring training and supervision
The Operations Manager leads the Service team to create a fun atmosphere and serves as the hub for information for members and staff

Job Summary

  • The Operations Manager leads the Service team to create a fun atmosphere and serves as the hub for information for members and staff.
  • Responsibilities include ensuring high-quality customer service, managing membership inquiries, and resolving issues promptly to create loyal lifelong fans.
  • Benefits include free membership for the employee and one family member, competitive pay, health insurance, and 401(k) matching.

Matching Summary

The Operations Manager leads the Service team to create a fun atmosphere and serves as the hub for information for members and staff.

Salary

Base: $75,000 - $75,010 USD; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(k) match, free membership

Skills & Requirements

Must-have

  • 2-3 years operations management experience
  • 3-4 years customer service experience
  • Staff hiring training and supervision
  • Facility maintenance and cleanliness oversight
  • Revenue goal monitoring and tracking

Nice-to-have

  • Prior fitness industry experience or interest
  • Strong relationship building skills
  • Embraces company core values
  • Adaptable to evolving gym needs

Key Requirements

  • Must pass background check
  • CPR certification required within 30 days of hire
  • Ability to lift more than 40 lbs
  • Excellent MS Office skills
  • Knowledge of company policies and SOPs

Work Rights

Not specified

Tailored Resume

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