Implementation Specialist

PermitFlow

New York City, NY, United States
Hybrid (3 days in-office/week)
Customer onboarding and implementation
B2b saas customer-facing role
Cross-functional coordination
PermitFlow is seeking an Implementation Specialist to enhance customer onboarding for its AI-driven construction solutions. The role involves managing the implementation process for mid-market and enterprise accounts, requiring strong project management and communication skills

Job Summary

  • PermitFlow is redefining how America builds with an applied AI company serving the nation’s builders.
  • As an Implementation Specialist, you will report to the Vice President of Customer Success and support onboarding across PermitFlow’s mid-market and enterprise accounts.
  • We offer competitive salary and meaningful equity in a high-growth company with comprehensive benefits and a hybrid NYC office culture.

Matching Summary

Match Score: 85

PermitFlow is seeking an Implementation Specialist to enhance customer onboarding for its AI-driven construction solutions. The role involves managing the implementation process for mid-market and enterprise accounts, requiring strong project management and communication skills.

Skills & Requirements

Must-have

  • customer onboarding and implementation
  • B2B SaaS customer-facing role
  • cross-functional coordination
  • leading customer training sessions
  • driving product adoption
  • tracking onboarding progress

Nice-to-have

  • understanding permitting workflows
  • refining scalable onboarding processes

Key Requirements

  • 1-3 years experience in customer onboarding
  • managing onboarding projects with multiple stakeholders
  • demonstrated ability to drive adoption
  • strong project management and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter