Retail Ar Accountant - Polish Speaking

bp

Budapest, Hungary
Hybrid
Customer service operations
Performance metrics management
Data entry and maintenance
Leverage deep understanding of specific key account customers, processes / systems and act as a blocking issue point of contact for any verbal or written form of enquiries from external and internal customers and third parties

Job Summary

  • Leverage deep understanding of specific key account customers, processes / systems and act as a blocking issue point of contact for any verbal or written form of enquiries from external and internal customers and third parties.
  • Manage performance against key performance metrics (customer happiness, first call resolution, service level compliance, transactional accuracy etc.).
  • At bp, we provide the following environment & benefits to you Different bonus opportunities based on performance, wide range of cafeteria elements Life & health insurance, medical care package Hybrid working arrangement aligned with team arrangements and business needs.

Matching Summary

Leverage deep understanding of specific key account customers, processes / systems and act as a blocking issue point of contact for any verbal or written form of enquiries from external and internal customers and third parties.

Skills & Requirements

Must-have

  • Customer service operations
  • Performance metrics management
  • Data entry and maintenance
  • English and Polish proficiency
  • Microsoft Excel and Word proficiency

Nice-to-have

  • Building effective relationships
  • Result-oriented personality
  • Teamwork and individual work
  • Constructive communication
  • Active listening skills

Key Requirements

  • Bachelor's degree or equivalent experience
  • Previous business support experience
  • Intermediate interest in CRM systems/applications

Work Rights

Not specified

Tailored Resume

Cover Letter