Call Center Msr - Sc

Texas Dow Employees Credit Union

Houston, TX, US
Base: $21.64ph; bonus/equity: quarterly sales ince...
On-site
Exceptional member service experiences
Servicing existing credit union products
Referring related products
Call Center - Member Service Representatives are responsible for assisting members with their membership accounts and eservices

Job Summary

  • Call Center - Member Service Representatives are responsible for assisting members with their membership accounts and eservices.
  • The primary focus of the job is servicing existing Credit Union products and referring related products after identifying member needs.
  • Quarterly incentive pay will be based on performance of inbound calls, quality assurance, and production.

Matching Summary

Call Center - Member Service Representatives are responsible for assisting members with their membership accounts and eservices.

Salary

Base: $21.64/hour; Bonus/Equity: quarterly sales incentives; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional member service experiences
  • Servicing existing Credit Union products
  • Referring related products
  • Strong written and verbal communication
  • Excellent problem solving skills
  • Ability to work effectively in a team

Nice-to-have

  • Keen attention to detail
  • High level of accuracy and integrity
  • Call center experience
  • Banking experience

Key Requirements

  • Previous customer service experience required
  • Call center or banking experience is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter