Not specified; competitive total rewards pyckage i...
Hybrid
High school diploma or ged required
2+ years customer service experience
Quiet private home workspace with high-speed internet
This role serves as the first point of contact for patients, focusing on onboarding, scheduling, and maintaining connections through high-volume outreach
Job Summary
This role serves as the first point of contact for patients, focusing on onboarding, scheduling, and maintaining connections through high-volume outreach.
The position combines Engagement Specialist duties with Care Coordinator responsibilities to help patients navigate their healthcare journey and access eligible resources.
Employees benefit from a flexible hybrid schedule, comprehensive medical and dental coverage, and professional development programs through DaVita's online training platform.
Matching Summary
This role serves as the first point of contact for patients, focusing on onboarding, scheduling, and maintaining connections through high-volume outreach.
Salary
Not specified; Competitive total rewards package including 401k match; Comprehensive benefits starting after one month
Skills & Requirements
Must-have
High school diploma or GED required
2+ years customer service experience
Quiet private home workspace with high-speed internet
Nice-to-have
Associate's or Bachelor's degree preferred
Prior healthcare experience preferred
Strong interpersonal trust-building skills
Key Requirements
High School Diploma or GED
2+ years professional experience in customer service or telephonic outreach
Intermediate proficiency in Microsoft Office suite