Base pyy: n/a; bonus/equity: not specified; benefi...
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Bachelor's degree or equivalent
1-5 years working experience
Business level english japanese communication skills
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Abbott is seeking a Senior Customer Service Specialist in Tokyo, Japan, who will be responsible for managing order processes, collaborating with teams, and resolving customer inquiries. The ideal candidate should possess a Bachelor’s degree, 1-5 years of relevant experience, and strong communication skills in English and Japanese.
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Job Summary
This role supports daily activities relating to order receiving, entry, invoicing, and customer feedback while collaborating with various departments.
The position requires maintaining supply chain master data in SAP and managing EDI parameters to ensure accurate order processing.
Abbott offers career development opportunities within a globally recognized company that values diversity and work-life balance.
Matching Summary
Match Score: 75
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Abbott is seeking a Senior Customer Service Specialist in Tokyo, Japan, who will be responsible for managing order processes, collaborating with teams, and resolving customer inquiries. The ideal candidate should possess a Bachelor’s degree, 1-5 years of relevant experience, and strong communication skills in English and Japanese.
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Salary
Base pay: N/A; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Bachelor's degree or equivalent
1-5 years working experience
Business level English Japanese communication skills
SAP Master data maintenance
EDI order conversion system knowledge
Nice-to-have
VBA macros proficiency
Power BI reporting tools
Continuous improvement mindset
Team training capabilities
Root cause analysis skills
Key Requirements
Bachelor's degree required
1-5 years of relevant experience
TOEIC 700+ or equivalent business language proficiency
Proficiency in SAP CRM, ECC, GTS, BO, BW, Excel, Access