Analista De Atención Al Cliente

Alfred Kaercher SE Co KG

Santa Cruz de la Sierra, Bolivia
On-site
Native or fluent portuguese speaker
Customer service passion
Multichannel customer support
Kärcher is seeking passionate customer service talents who are native or fluent in Portuguese and reside in Bolivia to serve the Brazilian market

Job Summary

  • Kärcher is seeking passionate customer service talents who are native or fluent in Portuguese and reside in Bolivia to serve the Brazilian market.
  • Responsibilities include multichannel customer support (Phone, WhatsApp, Chat, Email, Web Forms), first-level support for Home & Garden and Professional lines, and end-to-end case management.
  • The company offers a benefits package including social security contributions, national health affiliation, private medical insurance, and provided lunch.

Matching Summary

Kärcher is seeking passionate customer service talents who are native or fluent in Portuguese and reside in Bolivia to serve the Brazilian market.

Skills & Requirements

Must-have

  • Native or fluent Portuguese speaker
  • Customer service passion
  • Multichannel customer support
  • Problem-solving skills
  • Multinational German company

Nice-to-have

  • Communicative profile
  • WOW customer experience
  • Continuous improvement suggestions

Key Requirements

  • University degree completed
  • Previous customer service or sales experience
  • Native Portuguese (grammar and writing focus)

Work Rights

Not specified

Tailored Resume

Cover Letter