To be responsible for the delivery of professional and effective medical assistance services for all clients of International SOS to the highest standards of excellence
Job Summary
To be responsible for the delivery of professional and effective medical assistance services for all clients of International SOS to the highest standards of excellence.
Provide telephone medical assessments and advice, organize and supervise medical assistance, including referrals and transportation.
Comprehensive 12-16 weeks induction group training, a mix of classroom and on the job training, buddy system and mentoring.
Matching Summary
To be responsible for the delivery of professional and effective medical assistance services for all clients of International SOS to the highest standards of excellence.
Skills & Requirements
Must-have
Medical due diligence and case direction
Telephone medical assessments and advice
Organize and supervise medical assistance
Liaise with medical officers, clients, and insurance companies
Assess and manage medically related calls
Maintain transportation standards and assess evacuations
Nice-to-have
Supportive, collaborative & friendly team culture
Global organization career growth
International perspective and understanding
Key Requirements
Min 5 years of experience in acute care
Registered General Nurse
Active Registration/License (SNB License)
BCLS certification
Previous telephone triage experience desirable
Previous experience in Clinical Case Management desirable