The Guest Experience Associate will be the first point of contact for Harley-Davidson Museum guests, responsible for providing a positive and enjoyable experience
Job Summary
The Guest Experience Associate will be the first point of contact for Harley-Davidson Museum guests, responsible for providing a positive and enjoyable experience.
Key responsibilities include conducting guest transactions, processing sales, performing upsell conversations, and assisting with various guest-facing activities.
This role requires strong communication skills, the ability to multitask, and a willingness to work scheduled shifts on weekends, holidays, and evenings.
Matching Summary
The Guest Experience Associate will be the first point of contact for Harley-Davidson Museum guests, responsible for providing a positive and enjoyable experience.
Skills & Requirements
Must-have
Superior customer service
Guest transaction processing
Cash and credit handling
Upselling and suggestive selling
Fast-paced environment
Team collaboration
Nice-to-have
Interest in Harley-Davidson history
Adaptability and initiative
Imparting knowledge about the Museum
Key Requirements
High School Diploma or Equivalent
18 years or older
Prior experience in hospitality, retail, or guest-facing roles