Field Operations Lead Specialist - Northern California

Philz Coffee Inc

San Francisco, California, United States
Base: $75,000 to $78,000 annually; bonus/equity: n...
On-site
3+ years multi-unit training experience
Direct new store opening project management
High-volume retail or food beverage background
This role is critical for ensuring new stores launch on time, operate smoothly, and support long-term success through a structured New Store Opening model

Job Summary

  • This role is critical for ensuring new stores launch on time, operate smoothly, and support long-term success through a structured New Store Opening model.
  • The position requires leading the end-to-end lifecycle from hiring to post-open support exit while standardizing playbooks and continuously improving processes.
  • Philz Coffee offers comprehensive benefits including medical, dental, vision, 401(k) with company match, and opportunities for growth and advancement.

Matching Summary

This role is critical for ensuring new stores launch on time, operate smoothly, and support long-term success through a structured New Store Opening model.

Salary

Base: $75,000 to $78,000 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) match, paid life insurance, flexible spending accounts, mental health support, vacation, sick time, team discounts

Skills & Requirements

Must-have

  • 3+ years multi-unit training experience
  • Direct new store opening project management
  • High-volume retail or food beverage background
  • Ability to achieve Manager-level ServSafe certification
  • Strong organizational and time management skills
  • Excellent presentation and facilitation capabilities

Nice-to-have

  • Systems thinking for scalable process building
  • Influencing teams without formal authority
  • Resilience and flexibility for high travel
  • Strategic operator understanding of departments
  • Resource planning across people and timelines

Key Requirements

  • 3+ years in multi-unit training
  • Manager-level ServSafe certification within 30 days
  • Must reside in San Francisco Bay Area
  • Background in high-volume retail or F&B
  • Project management responsibilities in NSO roles

Work Rights

Not specified

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