Cortland is seeking a Service Manager for their multifamily community in Kissimmee, FL, responsible for leading maintenance operations while ensuring resident satisfaction and asset preservation. The ideal candidate should possess strong technical skills in maintenance, team management experience, and a customer service orientation
Job Summary
The role requires leading a maintenance team to ensure the physical integrity, safety, and functionality of a multimillion-dollar multifamily community.
Candidates must possess strong technical expertise across electrical, plumbing, HVAC, and structural systems while managing workflow and staffing effectively.
The position involves coordinating with outside vendors, tracking maintenance budgets, and maintaining supply inventory to support timely work order completion.
Matching Summary
Match Score: 85
Cortland is seeking a Service Manager for their multifamily community in Kissimmee, FL, responsible for leading maintenance operations while ensuring resident satisfaction and asset preservation. The ideal candidate should possess strong technical skills in maintenance, team management experience, and a customer service orientation.
Skills & Requirements
Must-have
Diagnose complex electrical plumbing HVAC issues
Lead and mentor maintenance technician team
Manage maintenance budget and vendor coordination
Oversee preventive maintenance schedules and records
Ensure compliance with EPA OSHA ADA regulations
Nice-to-have
Strong customer service and communication skills
Ability to work evenings weekends on-call
Hands-on repair capability when necessary
Proactive hazard identification and safety culture
Experience in high-performance multifamily environment
Key Requirements
3-5+ years maintenance experience including carpentry plumbing electrical HVAC